Troubleshooting

What to do when something isn't working in your engagement, from underperforming resources to missed deliverables and access issues.

• Can I pause the engagement for a short period?
• The resource isn't working out. What happens?
• I'd like to give the resource a bonus or salary adjustment.
• The resource has requested leave or time off.
• I need to initiate disciplinary action with the resource.
• The resource's performance has dropped. What should I do?
• The resource isn't available during my time zone.
• The resource isn't responding.
• I have a confidentiality concern.
• I think there's a compliance or payroll issue.